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BIO:

Personal Profile:

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Mannik Sahakyan

Education

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  • American University of Armenia: MBA in Marketing Management

  • Bachelor of Biology and Chemistry, Khachatur Abovyan Armenian State Pedagogical University

  • Participated in many qualification courses

  • Certified Management Consultant by IMC Global and IMC Armenia since 2019

  • Professional Certified Coach by the International Coaching Competence Academy

  • Author and co-author of a number of professional articles and guidelines.

Motto

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Nothing happens by chance in life.

Career

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  • 20+ years in business consulting, training, mentoring, teaching and 2 years in coaching,

  • Director, Business Trainer, and Consultant at Impeta Solutions Consulting LLC since 2015,

  • Delivered courses such as "Art of Customer Service," "Art of Sales Service," and "Customer Relationship Management" to over 5,000 participants,

  • Senior Adviser on Capacity Development at Counterpart International, Armenian Representative Office (2005-2014),

  • Lecturer in Customer Relationship Management at the Russian-Armenian University since 2010,

  • Lecturer in Customer Relationship Management at the RA NAS International Scientific-Educational Center since 2020.

  • Marketing Basics Course Trainer (2007-2019) for the Netherlands Marketing Association (NIMA) and Marketing Association of Armenia NGO.

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Hobbies

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Self-improvement, literature, family hikes

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