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BIO:

Personal Profile:

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Mannik Sahakyan

Educational Background​

  • American University of Armenia: MBA Marketing Management

  • Bachelor of Biology and Chemistry Faculty of Pedagogical Institute of Armenia

  • Participated in many qualification courses

  • Certified management consultant by IMC Global and IMC Armenia since 2019.

  • Professional Coach certificate by the International Coaching Competence Academy.

  • Author and co-author of a number of professional articles and guidelines.

Motto:

Nothing happens by chance in life.

Career Scan:

  • 20+ years in business consulting, training, mentoring training and 2 years in coaching;

  • Since 2015, Impeta Solutions Consulting LLC director, business trainer and consultant

  • Conducted "Art of Customer Service", "Art of Sales Service", "Customer Relationship Management" courses for 5000+ participants.

  • 2005-2014 Senior Adviser on Capacity Development of Counterpart International Armenian Representative Office

  • Since 2010, at the Russian-Armenian (Slavic) University of Armenia as a lecturer of "Management of relations with clients";

  • From 2020, RA NAS International Scientific-Educational Center as a "Customer Relationship Management" lecturer;

  • 2007-2019 Marketing basics course trainer, Netherlands marketing association (nima), Marketing Association of Armenia NGO

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Hobbies:

     Self-improvement literature, family hikes

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