BIO:
Personal Profile:
Mannik Sahakyan
Educational Background
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American University of Armenia: MBA Marketing Management
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Bachelor of Biology and Chemistry Faculty of Pedagogical Institute of Armenia
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Participated in many qualification courses
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Certified management consultant by IMC Global and IMC Armenia since 2019.
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Professional Coach certificate by the International Coaching Competence Academy.
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Author and co-author of a number of professional articles and guidelines.
Motto:
Nothing happens by chance in life.
Career Scan:
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20+ years in business consulting, training, mentoring training and 2 years in coaching;
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Since 2015, Impeta Solutions Consulting LLC director, business trainer and consultant
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Conducted "Art of Customer Service", "Art of Sales Service", "Customer Relationship Management" courses for 5000+ participants.
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2005-2014 Senior Adviser on Capacity Development of Counterpart International Armenian Representative Office
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Since 2010, at the Russian-Armenian (Slavic) University of Armenia as a lecturer of "Management of relations with clients";
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From 2020, RA NAS International Scientific-Educational Center as a "Customer Relationship Management" lecturer;
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2007-2019 Marketing basics course trainer, Netherlands marketing association (nima), Marketing Association of Armenia NGO
Hobbies:
Self-improvement literature, family hikes