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Mannik Sahakyan
Sales Modeling and Management
- 20+ years of experience in business consulting, training, mentoring, and instruction, and 2 years in coachingSince 2015 — Director, Business Trainer and Consultant at Impeta Solutions Consulting LLCDelivered trainings such as:The Art of Customer Service
The Art of Sales Service
Customer Relationship Management
for 5000+ participants
2005–2014 — Senior Advisor for Capacity Development, Counterpart International ArmeniaSince 2010 — Lecturer at Russian-Armenian (Slavonic) University — Customer Relationship ManagementSince 2020 — Lecturer at the International Scientific-Educational Center of the National Academy of Sciences of RA — Customer Relationship Management2007–2019 — Trainer for the course Principles of Marketing, Netherlands Marketing Association (NIMA), Armenian Marketing Association NGO
- MBA in Marketing Management, American University of Armenia
- Bachelor’s degree, Faculty of Biology and Chemistry, Armenian Pedagogical Institute
- Participated in numerous professional training programs
- Since 2019 — Certified Management Consultant, IMC Global and IMC Armenia
- Professional Coach Certificate, International Coaching Competence Academy
- Author and co-author of a number of professional articles and guidelines
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